DOD Launches Research to Improve Exceptional Family Member Program > US Department of Defense > Release | Catch My Job


The Department of Defense today launched its 2022 Exceptional Family Member Program Survey. The results will help DOD prioritize solutions that help meet the needs of military families with special needs.

“The experience of our EFMP-enrolled families is important to us, and this survey is an opportunity for each of them to be heard,” said Deputy Assistant Secretary of Defense for Military Community and Family Policy Patricia Montes Baron. “By completing the survey, families can make sure DOD understands where its policies and programs are helping them and where they can be improved.” Management will take the results of this survey seriously.”

The 2022 EFMP survey is the Department of Defense’s first comprehensive survey of the approximately 110,000 active duty service members enrolled in the EFMP. Service members enrolled in the program will receive an email invitation to complete the survey and are encouraged to coordinate with family members to provide a comprehensive perspective on program use.

Service members who do not receive an invitation, but are enrolled in the EFMP, can visit the OPA survey portal ( to participate in the survey. The web-based survey will ask respondents about the enrollment process, family support services, task coordination during PCS relocation, and out-of-program experiences with medical and educational services.

Responses will be confidentially reviewed and results will be reported to the Department of Defense Office of Special Needs, Service Branch EFMP leadership, Personnel and Readiness, and Manpower and Reserve Affairs. Responses will be used to inform decisions about DOD policies and programs that affect families enrolled in the EFMP.

Click here for more information about the EFMP or the survey.

About EFMP

EFMP is a mandatory program for active duty military members who have a family member with special medical or educational needs. Enrollment in the EFMP helps ensure that the needs of a family member with special needs are considered during the assignment coordination process. The EFMP consists of three components: family support, identification and enrollment, and assignment coordination. The program helps by identifying and enrolling family members with special medical or educational needs, finding out what services are available at current or new call centers and supporting families with information, referrals when needed and non-clinical case management to access services. Each branch of the military administers the EFMP and provides service-specific guidance and resources.

About the military community and family policy

Military Community and Family Policy is directly responsible for establishing and overseeing quality of life policies and programs that help our service members, their families and survivors be well and mission ready. Military OneSource is the gateway to programs and services that support the daily needs of 5.2 million military members and immediate family members of the military community. These DOD services can be accessed 24/7/365 worldwide.


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